Effective Date: November 11, 2024
Success Caller is committed to protecting the privacy of its users. This privacy policy explains the types of information we collect, how we use, store, and protect your data, as well as your rights regarding this information. By using Success Caller, you agree to the terms of this privacy policy.
Call Logs and Recordings: Success Caller stores call logs and recordings of calls that you choose to record through the app. This information helps maintain call history, playback, and transcription.
Transcriptions: To optimize information access, Success Caller converts recorded calls into text, making it easier for users to search and review.
User-Provided Information: Success Caller may collect personal information such as your name, email address, and other account details when you register or use the app's features.
Device Information: We may collect information about your device (e.g., device model, operating system) to ensure the app operates properly and to provide technical support when needed.
We use the collected information for the following purposes:
Providing and Improving Services: To maintain and enhance the functionality of Success Caller, including call log storage, recording, transcription, and data organization.
Customer Support: To assist with issues and provide support as needed.
User Analysis and Experience Improvement: To better understand how users interact with Success Caller and to improve the user experience.
Third-Party Service Providers: We may share your information with third-party providers to support the functionality of Success Caller, such as transcription services or data storage.
Legal Requirements: We may disclose your information if required by law or in response to legitimate requests from public authorities.
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
You have the right to:
Access and Update Information: You can access and edit your information through the app.
Request Data Deletion: You can request the deletion of your information, including call logs and recordings, by contacting our support team.
Revoke Access Permissions: If you wish to revoke permissions (e.g., call recording), you can adjust your device settings, though this may affect app functionality.
We retain your data for as long as necessary to provide services or as required by law. Upon request, we will delete your data in accordance with applicable regulations.
Success Caller may update this privacy policy from time to time. We will notify you of any changes by updating the "Effective Date" and providing notifications within the app or through other methods.
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: hank.nguyen@platform.inc
Address: 69 Vu Trong Phung, Thanh Xuan, Hanoi
By using Success Caller, you acknowledge that you have read and understood this privacy policy.